Shipping
We are committed to providing you with efficient, safe and reliable delivery services to ensure that your order is delivered in the shortest possible time.

1. Shipping time
1.1 Processing time
We will process it within 1-2 working days after order confirmation. Please note that order processing time may be extended due to promotions, holidays, etc.
1.2 Shipping time
Shipping time depends on your destination. usually:
Domestic Shipping: Generally delivered within 3-7 working days after order is placed.
International Shipping: Shipping time varies depending on destination, usually 7-14 business days.
Please note that international orders may be affected by factors such as customs clearance, resulting in extended shipping times.

2. Shipping costs
Shipping charges will be calculated based on your order total, destination address and selected delivery service. During the checkout process you will be able to view and confirm shipping costs. Please note that international shipping charges may include duties and other import charges.

3. Order tracking
Once your order ships, you will receive a confirmation email with order tracking information. With order tracking, you can always know the latest status of your order.

4. Returns and Refunds
Please review our Returns and Exchanges Policy for detailed information on returns and refunds.

5. Contact us
If you have any questions about the delivery of your order, please feel free to contact us. Our customer service team is here to support you.

koolzyou thanks you for your trust, we will wholeheartedly provide you with high quality products and services!