Privacy Policy

Welcome to koolzyou's website and services. We understand that you value your personal privacy, so we have developed the following privacy policy to clarify how we collect, use, process and protect your personal information.

1. Information collected
1.1 Registration information
When you register an account or subscribe to our newsletter, we may collect your name, email address, contact information and other necessary information.
1.2 Order information
When you make a purchase, we collect order-related information, including purchased goods, shipping address, payment information, etc.
1.3 Information collected automatically
We use cookies, pixel tags and other technologies to collect information about your use of our website and services, including IP address, browser type, access time and date, etc.
1.4 Device information
We may collect information related to the device you use, such as device model, operating system version, etc.

2. How to use information
2.1 Order processing
We use the information we collect to process your order, provide customer service and support.
2.2 Personalized experience
We may use your information to personalize recommendations of products, services and offers to enhance your experience on the website.
2.3 Marketing and Communications
We will only send you marketing materials and communications with your consent. You can choose to cancel your subscription at any time.
2.4 Improve services
We use the information we collect to improve our websites, products and services and ensure they meet your needs and expectations.

3. Information sharing and protection
3.1 Information sharing
We do not sell or lease your personal information to third parties. We only share information with third parties under the following circumstances:
To fulfill orders and provide services;
To comply with laws, regulations or legitimate government requests;
Protect our rights and property.
3.2 Information protection
We use various security measures to protect your personal information, including but not limited to SSL encryption, access control and security auditing.

4. Cookies and other tracking technologies
We use cookies and similar technologies to improve user experience. You can manage the use of cookies through your browser settings.

5. Privacy Choices
You can choose to provide or refuse to provide personal information. However, if you choose not to provide certain information, you may not be able to use certain of our services or features.

6. Protection of privacy rights of minors
We do not collect personal information from children under 18 years of age. If you believe that we may have collected personal information from a minor, please contact us so that we can take appropriate action.

7. Privacy Update
We will review and update the privacy policy from time to time. Any significant changes will be notified via the website.

8. Contact us
If you have any questions or concerns about our privacy policy, please contact us.

Thank you for choosing koolzyou, we are committed to protecting your privacy and providing a safe and enjoyable shopping experience.